Legal Tech Analyst

Legal Tech AnalystLocation: Liverpool, UK

Are you passionate about technology? Do you have a background in IT support with experience or interest in legal tech? A leading law firm is looking for a Legal Tech Analyst to join their dynamic team in Liverpool!

Our client is committed to helping employees grow by offering a range of professional development opportunities, including training courses, mentorship programs, and secondments.

Key Responsibilities:

• Serve as the primary contact for all legal tech support inquiries.
• Record and manage requests and issues.
• Provide end-to-end issue resolution, escalating complex queries when necessary.
• Create and maintain team knowledge base documentation.
• Perform reporting and general maintenance of legal tech products.

What We're Looking For:

• Ability to thrive in a fast-paced environment, handling pressure while working independently.
• Experience in email and phone-based support.
• Strong problem-solving skills and attention to detail.
• Familiarity with legal tech products such as HighQ Collaborate, Contract Express, Luminance, DocuSign, and Bryter.

If this sounds like the right fit for you, apply today to learn more!

Apply Now!