Lean Impact Innovation & Learning Manager

About us

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK. STEP aims to support and empower people with experience of forced migration through a tailored employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK. STEP is open to all refugees, and people seeking asylum with the right to work.

Our strategy over the next 12 months is to refine and strengthen our programmes, with a focus on excellence, innovation and sustainability across STEP. Central to these efforts is adopting Lean Impact principles across our organisation and ways of working, with the support of Spring Impact. The starting point of this work is the planning and pilot of STEP Online, an intensive version of STEP to fast track those who are highly skilled. We plan to explore, test and plan for this programme in consultancy with Spring Impact, leveraging their Lean Impact Methodology.

The post holder will play a pivotal role in leading this piece of work with two main objectives:

1. Explore, test and plan for STEP Online. This will involve being the lead implementer of testing minimum viable products, participating in workshops and identified working groups, and co-leading on test coaching sessions and team reflections with Spring Impact.
2. Establish and build internal capacity and development for Lean Impact. This includes supporting a discipline of continuous testing and learning at World Jewish Relief to be able to rapidly trial, refine and scale other models across the organisation on a longer-term basis.

About you

We are looking for candidates who have:

• Experience developing and implementing innovative and community-centred learning practices, including designing prototypes, data collection, analysis and using a high level of numeracy to make data-driven decisions to build impactful solutions (i.e., Lean Impact, Equity-Centred Design, Human Centred Design).
• Proven experience in managing projects from initiation to completion, including scope, timeline, budget, and resource management.
• Experience working on projects for people who have experienced forced migration, particularly, in the refugee employment sphere would be desirable.
• Empathy & Emotional Awareness - Ability to hear accurately and understand unspoken, partly expressed thoughts, needs and concerns of others
• Data Analysis - A strong understanding of monitoring and evaluation methodologies, the measurement of project and social impact and sufficiently numerate to be highly competent at analysing data sets.
• Self-motivated - Highly entrepreneurial, flexible, and committed to getting things done

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays.
• Pension scheme we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance up to 3 times salary to nominated beneficiaries.
• Health Cash Plan cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working/working from home and offer a range of flexible working options

Equality, Diversity and Inclusion

World Jewish Relief values equality, diversity and inclusion in our workplace and we encourage applications from candidates of all ethnicities, socio-economic backgrounds, genders, sex, sexual orientations, ages, disability, faiths (or non), marital status (or non), that meet the criteria set out for this role.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.

We respect that people s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.

You don t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

To apply

Please upload your CV and a cover letter explaining how you meet you the criteria in the person specification.

Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.