L3 Microsoft Teams Rooms (MTR) Support Engineer (Teams, Yealink, Poly, Crestron)

L3 Microsoft Teams Rooms (MTR) Support Engineer (Teams, Yealink, Poly, Crestron) - Progress into Project Delivery!

An L3 Microsoft Teams Rooms (MTR) Support Engineer (Teams, Yealink, Poly, Crestron) is needed for a leading Microsoft-focused company. This role offers career progression, specialist training, and the chance to work with cutting-edge Teams technology in a collaborative environment.

What You Need:

L3 support experience with Microsoft Teams Rooms (MTR)

Hands-on with Yealink, Logitech, Lenovo, HP/Poly MTR equipment and Microsoft Surface Hubs

Experience with Teams Desk Phones (Poly, Yealink, Crestron, AudioCodes)

Knowledge of vendor portals (Poly, Yealink) and troubleshooting MTR integrations with Microsoft 365 and networking

Desirable: Crestron AV systems experience and exposure to AV integration

The Role:

You'll provide L3 AV support, managing incidents in ServiceNow ITSM, working with IT teams and third-party vendors. You'll onboard new customers by supporting Teams Telephony and Contact Center setups and take part in the P1 on-call rota (overtime available). Collaboration is key - you'll work closely with UC and AV teams, with a clear path into project delivery.

Why Apply?

Training in Security, PowerApps/AI, and Dynamics Contact Center

Career progression into Project Delivery Teams

Supportive leadership & regular onsite team meet-ups

Work with top Microsoft Teams specialists

Apply now and take your MTR career to the next level!