IT Technician

Are you a passionate and experienced IT Support Technician looking for a rewarding career?

We're seeking a talented individual to join a dynamic team in Bradford-on-Avon. As an IT Support Technician, you'll be vital in delivering exceptional customer service to our growing client base.

What you'll do:

• Provide first-class technical support for a diverse range of clients
• Troubleshoot and resolve complex IT issues related to Microsoft 365, Windows, networking, and more
• Configure and maintain servers, firewalls, and routers
• Work closely with clients to understand their needs and provide tailored solutions
• Contribute to a positive and collaborative team environment

What we're looking for:

• At least 2 years of experience in a similar IT support role
• Strong technical skills, including proficiency in Microsoft 365, Windows, Active Directory, networking, and Apple devices
• Excellent problem-solving and communication abilities
• A customer-focused mindset and a passion for delivering exceptional service

Why choose us?

• Award-winning company: We're proud to have been recognized for our outstanding service and client commitment.
• Growth and opportunity: Join a thriving company with plenty of room for career advancement.
• Supportive team: Work alongside talented and dedicated professionals who share your passion for IT.
• Competitive benefits: Enjoy a generous package that includes a competitive salary, pension, healthcare, and more.
• Flexible work arrangements: Benefit from a hybrid work model that combines office and remote work.
• Continuous training: Stay up-to-date with the latest technologies through ongoing training and development opportunities.