IT Support

Hi,

One of my clients in Brussels, Belgium is urgently hiring for an IT Management Support Coordinator. This is a fantastic opportunity to dive into a challenging role, offering both personal and professional growth. Please send a copy of your CV if you would like to apply.

Job Description:
Title: IT Management Support Coordinator
Location: Brussels, Belgium
Duration: 12 months freelance contract
Work Mode: Hybrid (3 days per week onsite and 2 days remote)

Languages: English and a perfect command of French or Dutch and a good knowledge of the other language

Must have:

• Demonstrable experience in a supporting or coordinating role within an IT environment
• Demonstrable experience with ITIL processes and project management support
• Proven experience using tools such as Microsoft Office, Omnitracker, Planview, Jira or similar systems
• Recognized skills in IT infrastructure (Virtualization, Storage, Cloud, etc.)
• Master/University diploma
• You have a perfect command of French or Dutch and a good knowledge of the other language
• Fluent in technical English.

As IT Management Support Coordinator, you support IT Infrastructure Management with the daily administration and ensure the smooth execution of internal processes. You act as the connecting link between management and the project team, ensuring effective communication, overview and coordination. In this role, you work closely with the IT Infrastructure Unit Manager and the Project Portfolio Manager. With your organizational skills and proactive approach, you contribute to an efficient IT Infrastructure environment and successful realization of projects.

As IT management support coordinator, you assist in the management of the IT infrastructure in the daily administration and ensure the good execution of internal processes. You establish a link between the project management and the team, ensuring communication, a view of the ensemble and effective coordination. This is a matter of collaboration and collaboration regarding the unit "Infrastructure information" and the design of the project portfolio. Thanks for your organizational skills and proactive approach, you will contribute to the efficiency of the information infrastructure environment and the implementation of the projects.

Core Responsibilities

1. Administrative Support
   . Manage day-to-day administrative tasks within IT Infrastructure Management.
   . Prepare and maintain documentation, such as Minutes of the Meeting (MOM), reports and presentations.
   . Support IT budget management and invoicing and purchasing processes.
2. Coordination of Internal Processes
   . Ensure structured and efficient execution of Project and Portfolio Management processes.
   . Identify and resolve bottlenecks in Project and Portfolio workflows within the IT department.
3. Linking Line between Management and Project Teams
   . Act as a point of contact between IT Infrastructure Management and the project team.
   . Monitor project progress and deadlines and provide management with regular status updates.
   . Coordinating communication between the project team and other departments.
   . Support in preparing schedules, roadmaps, and progress reports.
   . Assist in the planning and allocation of resources to various projects.
4. Organization and Planning
   . Plan and organize team meetings, technical sessions, and management workshops.
   . Preparing meeting documents, taking minutes of meetings, and following up on action points.
   . Assist in the implementation of new management tools and processes.