IT Manager

Posted 4 hours ago by Robert Half

£45,000 - £55,000 Annual
Permanent
Not Specified
Temporary Jobs
London, United Kingdom
Job Description

Job Title: IT Manager
Location: Farringdon, London
Reports to: Technology Director

About Us:
We are a leading interior design company specializing in innovative commercial and workplace fit-outs. Our commitment to excellence is reflected not only in our design but also in our cutting-edge technology infrastructure. We are seeking an experienced and proactive IT Manager to join our team, reporting directly to the Technology Director. The IT Manager will play a critical role in overseeing and optimizing our technology systems, ensuring smooth day-to-day operations, and supporting future growth.

Key Responsibilities:

  • Infrastructure Management:
    • Manage the day-to-day operations of the company's IT infrastructure, including AV and video conferencing systems.
    • Oversee platforms such as MS Teams Rooms, Office 365, Azure AD, and on-premise systems (AD, File server, Papercut print server, Cisco Meraki).
  • Technical Support:
    • Provide hands-on technical support and troubleshooting for hardware, software, and network-related issues.
    • Collaborate with the 1st line Support Engineer to manage escalations and tickets.
  • Team Management:
    • Lead IT support engineers, ensuring efficient time management and prioritization of support tickets.
    • Monitor and ensure internal IT SLAs are met.
  • IT Projects:
    • Lead and participate in projects to enhance technology infrastructure and systems.
    • Collaborate with the Technology Director on strategic technology upgrades and deployments.
  • Documentation:
    • Maintain detailed documentation for all IT systems, processes, and procedures to ensure knowledge sharing within the team.
  • Vendor & Service Provider Management:
    • Manage relationships with third-party vendors, including negotiating software renewals and hardware purchases.

Technical Attributes:

  • Office 365/Azure:
    • Exchange, Intune, Azure AD (On-Premise & Cloud-based).
    • Experience managing Windows Hyper V environments.
  • Networking:
    • Strong experience with network security, Switches, and wireless access points (Meraki, Unifi).
  • Software Knowledge:
    • Familiarity with design-related software including Revit, BIM, AutoCAD, and Adobe Suite.

Qualifications:

  • Proven experience in IT management, with a strong understanding of infrastructure and technical support.
  • Hands-on experience with Office 365, Azure AD, networking (Meraki, Unifi), and Hyper-V environments.
  • Experience managing IT projects, from planning to execution.
  • Strong problem-solving skills and the ability to manage multiple priorities effectively.
  • Excellent communication skills, both written and verbal.
  • Previous experience in the design or construction industry is a plus.

Salary - £45,000 - £55,000 including bonus

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: