Interim Project Support Officer

Turn2us is a national charity tackling the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

The Interim Project Support Officer role is multifaceted, involving assistance with a variety of projects, including chatbot and e-learning development and maintenance. This will include overseeing the storage and availability of project schedules, workflows and other team documentation to ensure the smooth running of team products, programmes and activities. The role also includes administrative tasks such as data recording, diary and email management, research duties and providing broader project support as needed. It will also involve cross-department working.

The ideal candidate will have strong IT skills and experience using databases. They will also have exceptional organisational skills and a familiarity with digital information delivery channels. They should have a good understanding of basic project management and effective information and documentation management. It is essential that the candidate has excellent written and verbal communication skills, along with the ability to draft routine correspondence, take accurate meeting minutes, and present clear, concise reports. The role requires strong interpersonal skills to build and maintain productive working relationships, good presentation and facilitation abilities, and an understanding of co-production and safeguarding.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 02/02/2025

Interview date: 12/02/2025