Individual Giving and Legacy Manager

Contract length: Permanent

Location: North West London

Hours per week: 35, flexible working but minimum two days in the office

Salary: £43-47K depending on experience

Closing date for applications: Sunday 2nd March 2025 at midnight, interested applicants are encouraged to apply early.

Interview dates: We will be conducting Teams interviews w/c 3rd & 10th March, followed by an in person interview w/c 17th March.

Are you an Individual Giving and Legacy fundraiser passionate about making a real difference for animals in need? We are looking for an Individual Giving and Legacy Manager to join us at Mayhew.

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.

We re a passionate, committed and diverse team of c80 staff and c200 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

We are recruiting an experienced and ambitious Individual Giving & Legacy Manager who will share our compassion and commitment for animal welfare, to lead on the strategic direction and delivery of our growing Individual Giving and Legacy marketing programme, managing activity across multiple channels and products to both retain our amazing, loyal donors and attract many more to support us.

Our Individual Giving & Legacy Manager is integral to our ambition to broaden our reach and deepen our impact by shaping and our fundraising activities and working on integrated campaigns with our Fundraising management team and wider colleagues and external suppliers. This is a highly visible and hugely important role for Mayhew, and will work across departments to build our case for support and employ it across a range of retention and acquisition channels.

This role offers a lot of variety, spanning strategic planning and operational delivery and the successful candidate will be able to pivot from working closely with the Head of Fundraising to identify new growth opportunities, to project managing a DM appeal, to supporting their line reports to optimise day-to-day processes.

At Mayhew, we feel the urgency of soaring demand for our vital work and feel relentless in our commitment to rise to meet it. We work in a contemporary and flexible way, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives. We are looking for someone who is as committed to dogs and cats in need as we are, and who thrives in this working style. We are determined to achieve a collaborative, integrated working approach for the organisation and to move the charity forward at pace.

We are looking for a driven, passionate, highly organised and experienced fundraising manager with a keen eye for detail. We are looking for someone who shares our ambitions to grow our income significantly over the coming years, and face into challenges and opportunities along the way. Our Individual Giving & Legacy Manager must be an experienced and resourceful fundraiser who can inspire trust and enthusiasm in their team and across the organisation.

Generally, you will:

• Provide leadership and support to the Head of Fundraising as part of the fundraising management team
• Deliver against our income targets and maximise the unrestricted impact of cash and regular giving income
• Develop and implement ambitious onward fundraising donor journeys, including legacy marketing
• Proactively improve supporter care processes, operations and relationships
• Lead innovation in our individual giving approach in a test and learn culture
• Collaborate proactively across the organisation to find, develop and share stories that will inspire support
• Be a positive, empathetic people manager, inspiring your team and leading by example.

To be successful in this role, you need relevant experience in:

• A fundraising role in a charity of comparable breadth and scope with proven success in growing income
• Being a great project manager and successfully managing multiple, often competing projects through to delivery
• Identifying and successfully implementing proactive initiatives to grow and diversify income
• Reporting and monitoring success so as to adapt and refine fundraising projects and products
• Successfully motivating, managing, and developing a team, whether through line management or project/stakeholder management

Why Join Mayhew?

You ll be part of an ambitious organisation with plans to grow income and broaden our impact for dogs, cats, and communities. We work collaboratively and flexibly, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives.

If you re ready to make a real difference and thrive in a fast-paced, purpose-driven environment, we d love to hear from you.

Apply today to join Mayhew and help us create a better future for dogs, cats, and the people who love them.

Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

We reserve the right to close this post at any time, should we receive a high volume of applications.