In Memory and Legacy Manager

Job title In Memory and Legacy Manager

Reporting to Director of Fundraising

Hours of work 37.5 hours per week

Salary Up to £38,000

Closing date 30 October 2024

Location Royal Trinity Hospice 4 days office

ABOUT COMPTON

Compton is the UK s leading fundraising consultancy with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.

Our clients recognise Compton as the trusted name in fundraising , thanks to the transformational contributions we make. We are proud of our history and track record, and the Compton Way continues to deliver extraordinary fundraising results, even in today s challenging operational and economic conditions.

THE ROLE

Royal Trinity Hospice, the UK s oldest hospice, serves 750,000 people in central and southwest London, delivering specialist end-of-life and palliative care, including support for families. Success relies on the Compton fundraising team achieving ambitious funding targets. The In Memory and Legacy Manager is a vital role, leading on two of the largest income lines for our client.

The role will focus on further development of our In Memory campaigns and events, legacy marketing and promotion as well and working with a specialist colleague to manage legacy administration.

The legacy promotion aspects of the role will include plans to maximise results from a national TV and media campaign in 2025 in collaboration with HospiceUK.

This role is centred around delivering excellent donor care and stewardship to those closest to Trinity, innovative and creative thinking and strong relationship management skills.

The successful candidate will line manage two team members, an In Memory and Legacy Executive and a Legacy Administrator.

As an In Memory and Legacy Manager, you will:

• Lead and develop Trinity s in memory giving products and events, including the annual Light up a Life concert and Summer Solstice remembrance evening.
• Lead and develop legacy marketing strategies and products, and develop new legacy giving promotion events.
• Manage legacy administration, including maintaining and monitoring the legacy income pipeline, and assisting with practical legacy administration tasks.
• Develop and review regularly income and expenditure budgets and income forecasting.
• Deliver excellent stewardship for newly bereaved supporters and longstanding in memory and legacy supporters.
• Maintain excellent internal relationships with Fundraising colleagues, and the Communications team, as well as the Hospice clinical teams.
• Collaborate with the Communications Team to build promotional strategies.
• Ensure supporter records on the charity database (Raiser s Edge NXT) are kept up to date.
• Work as part of the wider Fundraising team providing support and participating in other duties where required.
• Line manage and mentor an In Memory and Legacy Executive (full-time).
• Line manage a legacy administrator (one day a week).

PERSON SPECIFICATION

• This role requires a minimum of three years fundraising experience with direct experience in legacy fundraising.
• People driven with a passion for fundraising and creating meaningful change.
• A keen interest and understanding of the importance of in memory and legacy engagement and local support for a local hospice.
• Experience in delivering first-rate donor stewardship and/or customer/client care.
• Experience of running a variety of campaigns, events or products and monitoring budgets.
• Well-organised, and confident in planning and executing activities.
• Demonstrably able to manage time and priorities workload effectively.
• Ability to work independently using own initiative with a solution-focused mindset.
• A responsive and flexible approach to stakeholder s needs and enquiries.
• Experience of using a database to manage supporters or clients and monitor income.
• Excellent communication skills, and the ability to communicate with a wide and varied group of supporters and colleagues.
• Experience with in memory fundraising.
• Evidence of consistently reaching and surpassing targets.
• Experience in managing events; successfully promoting, acquiring participants, and achieving targets. Experience of line management.
• Experience of writing engaging fundraising copy.
• An understanding of, or experience of, working in a healthcare or hospice setting.

Company benefits

• Annual leave 25 days plus bank holidays
• Standard Life pension scheme with Company contributions starting at 3%
• Non-contributory life assurance scheme
• Compton professional development and mentoring opportunities
• Employee Assistance Programme offering free 24/7 support + counselling and advice

To apply, please send a short covering letter and CV by close of business of 30 October 2023.

NOTE: We will be conducting interviews as suitable candidates apply, so may appoint before the closing date.