Head of Public Service Innovation

Full Time 35 hours (flexible working)

Hybrid - Liverpool

Closing date: Midnight, Sunday 23rd March 2025

It's no secret that public and third sector organisations are facing some tough challenges. This Head of Public Service Innovation role is all about leading our work on public service innovation, shaping and driving impactful work to tackle these complex challenges head-on.

Taking a focus on innovation, insight and collaborative leadership, you ll ensure our strategy and approach are clear and ensure project delivery quality is high. In this role, you ll play a key role in shaping the future of our public services, positioning Capacity as a leader and trailblazer in the field.

Your professional experience will demonstrate your deep understanding of public services including service design, innovation and public sector systems. You ll stay ahead curve, keeping up with the latest developments and the biggest public sector challenges developing system-level ideas of transformative change.

You ll thrive in a highly accountable leadership role, leading, shaping and delivering Capacity s current and future projects, managing expectations, excitement and priorities. Even on the busiest of days you ll find the get-up and go to motivate yourself and your team to make public services people services.

You ll spend your time being proactive, leading a dynamic team of up to 5 to deliver on our promises to clients and local people. You ll build relationship relationships and bids to get new clients on board and play a key role in further engaging our existing clients and partners, making sure they continue to feel connected to Capacity and proud to be involved in the work we re doing.

The projects we deliver are often complex and things won t always work out. For that reason, you ll be open and honest about what s working, what isn't and where there is a need for extra support.

The extras

• For full time roles: 27 days annual leave (plus bank holidays). If you re coming to us with up to 33 days annual leave, we ll match it.

• 2 Capacity bank holidays per annum.

• Flexible working (including majority working from home).

• Free eye-tests, vouchers for glasses.

• Scottish Widows Pension Scheme, matched up to6%.

• Funded health support including counselling, physiotherapy etc.

• Holiday buy-back scheme (up to 5 per annum).

• Team days and socials. Free lunches (yes there is such a thing).

• A great team to work with (but we would say that).

To Apply

For further information please visit our portal via the apply button, where you can download our job pack and apply!

Closing date: Midnight, Sunday 23rd March 2025

Diversity Statement

At Capacity, we believe that public services should be people-centred, inclusive and accessible to everyone and our commitment to Diversity, Equity, Inclusion and Belonging (DEIB) is at the heart of this. To uphold these values, we only accept applications through our application portal. This allows us to provide a standardised process where candidates are evaluated on merit. We have implemented measures to remove unconscious bias from our process while maintaining accessibility by continuing to support a range of application formats. We are committed to continuously improving this process and welcome any feedback.