Group Director Student Support

Role Name: Group Director Student Support

Location: Group Role

Pay Range: £74,819 - £83,419

Hours and weeks: Full time

Contract Type: Permanent

Position Start Date: Immediately

Application Close: 17 November 2024.

Interview Date: week commencing 8 December 2024.

The Role:

We are excited to be recruiting to a significant post within New City College due to the current post holder's retirement. The Group Director: Student Support plays a vital role in developing and supporting an exceptional learner journey of around 20,000 students each year, across the college's 10 campuses.

New City College is one of the most diverse, exciting and rewarding college communities you could hope to work in, and your teams will comprise some of the very best, most experienced support specialists in the sector. In this role you have huge scope to make a big impact; it is integral to our students' success. If you're a student support professional reaching for the high point in your career, we want to hear from you.

Key Responsibilities:

To be responsible for and accountable for the highest possible standard of these services, engaging with and reporting regularly to the Senior Management Team.

• To direct and manage teams and activity within your area of responsibility.
• To lead teams, resources and processes of student support services to include careers education, information, advice & guidance; student welfare and financial support; mental health and counselling services and campus administration.
• To deputise for the Group Executive Director: Communications & Student Support.

Who You Are:

Naturally, you will have experience of managing teams and support services in a large, complex education organisation with responsibility for significant budgets and resources.

With superb leadership skills and solid experience in a similar student support focused role, you will lead teams, resources and processes to provide highest quality careers education, information, advice & guidance; student welfare and financial support; mental health and counselling services. Your directorate also includes the crucial campus administrators across the college.

For an informal conversation please contact the current post-holder: or Executive Director Communications & Student Support:

What We Offer:

• Pension: New City College provides a career average pension scheme for all staff. Support staff fall under the Local Government Pension Scheme
• Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).
• On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.
• Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting.
• Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.
• Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel.
• Technology Access: Office 365 and Adobe Suite available for personal devices.

For further information please contact Human Resources on . E-mail: .

The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

About New City College:

New City College is the dynamic group of further education colleges in East London which comprises Tower Hamlets College, Hackney Community College, BSix College, Epping Forest College Redbridge College, Havering College of Further & Higher Education and Havering Sixth form College. Our 6-college merger places the group at the forefront of further education in the region. With a turnover of £105m, 20,000 students and 1900 staff it is one of the strongest and most influential further education organisations in the country.

Our college environment is second to none. We have industry standard facilities and equipment at all campuses, expert staff and partnerships with other high-profile organisations which all prepare students for progression to higher education or successful careers.

East London is dynamic, innovative and entrepreneurial. As we develop our longer-term vision, we will continue to ensure that we invest in our staff and other resources to provide a distinctive offer and excellent, supportive learning environment which meets the needs of students and employers and prepares local people for the changing workforce of the area.

As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.

New City College aims to develop a workforce that reflects the diverse community we serve and actively welcome applications from candidates from a BAME background.