Fundraising Coordinator

The Talent Set are delighted to be working with RABI to find their Fundraising Coordinator (Individual Giving).

The charity offers a flexible working environment, with hybrid working and an expectation to work from their Oxford office 2 days per week.

The Fundraising Coordinator (Individual Giving) will be responsible for stewarding supporters and donors, helping coordinate the Fundraising department activities and associated administrative duties.

Key Responsibilities:

• Work with the Individual Giving Manager, Fundraiser (Individual Giving) and wider fundraising team to administer our donor support communication.
• Administering the individual giving fundraising programme with support from the wider team.
• Develop and maintain relationships with key RABI stakeholders, partners and associated organisation as agreed by your line manager.
• Plan, execute and assistant in delivering national and large-scale fundraising activities.
• Thank all donors in a timely manner via e-mail and letters and keep accurate records.
• Ensure that the database CRM records for our supporters and donors are maintained and up to date.
• Develop and refine systems and processes to enhance donor experience and support.
• Responding to general enquiries from the RABI fundraising email address and the fundraising phoneline.
• Support the Individual Giving Manager and Fundraiser (Individual Giving) on the development and implementation of fundraising campaigns.
• Help plan and coordinate fundraising campaigns and initiatives, ensuring they are executed effectively and efficiently.
• Liaise across the charity fundraising collateral and support the wider teams in developing materials for community fundraising.
• Assist the Individual Giving Manager and Fundraiser (Individual Giving) in the oversight of the online RABI shop.
• Help create and develop a digital income strategy as part of the Fundraising Strategic Framework.
• Provide a first point of contact for individuals who are fundraising for RABI including sending out fundraising packs and providing fundraising guidance and advice.

Person Specification:

• A positive and creative approach to work.
• Good telephone manner, including showing empathy towards in-memory and legacy donors.
• Ability to record data accurately.
• Self-motivated and confident in working both independently and in teams.
• Good communicator, including face-to-face, phone, in writing and via remote communications.
• Good numeracy skills.
• Ability to manage time effectively, prioritise workload and plan-ahead.
• Good IT skills (MS Office including Outlook, Excel and Word).
• Problem solving skills.
• Creative ability and use of software (e.g. Canva, CRM

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.