French & Spanish Customer Service Advisor (Trilingual)

Posted 1 day 13 hours ago by Euro London Appointments

£27,500 Annual
Permanent
Full Time
Customer Service Jobs
London, United Kingdom
Job Description
Job Title: French & Spanish Customer Service Advisor (trilingual)
Location: Greater London Area
Position: Permanent, full-time, Monday to Friday, hybrid (2 days per week WFH after training)
Salary: £27,500 per annum (plus discretionary annual bonus)

Our leading and innovative client based in the Greater London Area is looking for a French & Spanish Customer Service Advisor to join their team. In this role, you ll be the first point of contact for customers regarding product orders, queries and returns via email, chat and social media for the EMEA region.

If you re looking to utilise your language skills in French and Spanish while working for a highly renowned, international company offering many opportunities for growth and career progression, apply today!

In return, you ll receive:

  • An annual salary of £27,500 plus discretionary annual bonus
  • Hybrid working following training working on-site on Tuesdays, Wednesdays, and Thursdays
  • Working hours: Monday Thursday 8am 5pm (1 hour lunch), Fridays 8am 3pm (30 minutes lunch)
  • Highly competitive company pension scheme
  • 24 days annual leave plus bank holidays (rising to 29 days with longevity)
  • International travel insurance
  • Private health insurance
  • Excellent opportunities for growth and career progression
  • And more!

As the French & Spanish Customer Service Advisor, you will:

  • Support EMEA customers with order and product queries mainly via email, live chat, and social media
  • Assist customers with the returns process and proactively update customers on their return status
  • Provide first-line technical support to customers relating to company products
  • And more!

Who we re looking for:

If you re fluent in French, Spanish and English and have previous Customer Service or Administration experience, we d love to hear from you!

The successful candidate will have excellent communications skills, will be a quick learner and want to deliver excellent customer service.

If this sounds like you, please apply either directly or reach out to Aylin at to find out more!

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.

We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client s requirements.