European Advertising Sales Executive - Nature Careers

Job Title: European Advertising Sales Executive - Nature Careers

Location: London (Hybrid Working)

Full time, 12 month Fixed Term Contract

Applications are needed urgently, please apply early.

About the role

We are seeking a highly motivated and customer-focused Sales Executive to join our team.Nature Careers is the leading career and recruitment platform for scientists and the world's largest scientific job board and forms part of Springer Nature, the leading global research, educational and professional publisher.

It provides job seekers with a platform to develop their careers and recruiters with a platform from which to attract suitable candidates.

The ideal candidate will be enthusiastic about delivering exceptional customer service and managing a high volume of customer interactions across Europe.

You'll enjoy a competitive salary, commission structure, and bonuses. Comprehensive training and a collaborative environment support your growth, with opportunities for career advancement within the company. Engage with diverse customers, exceed sales targets, and gain insights into various industries.

If you're customer-focused, thrive in sales, and want to impact Europe's job market, join our team and play a crucial role in connecting job seekers and employers across Europe while advancing your career.

Responsibilities include:

• Manage and nurture a high volume of transactional business and customer interactions, including inbound and outbound calls and emails, ensuring each customer receives personalised and efficient service.
  
• Understand and effectively communicate the features, benefits, and pricing options of job posting packages on Nature Careers to potential clients.
  
• Develop a deep understanding of the unique needs and requirements of customers from different industries and locations across Europe.
  
• Collaborate with the sales team to identify upselling and cross-selling opportunities to maximise revenue generation.
  
• Maintain accurate and up-to-date records of customer interactions, sales activities, and progress using CRM tools.
  
• Provide prompt and insightful responses to customer inquiries, resolve issues, and address concerns while maintaining a positive and professional demeanour.
  
• Meet and exceed assigned sales targets and performance metrics on a consistent basis.
  
• Stay updated on industry trends, job market dynamics, and competitive landscape to effectively position our services.
  
• Manage existing accounts as well as new business development.
  
• Regularly meet and liaise with clients and agencies to discuss and identify advertising requirements within Europe.
  
• Help cover Nature Careers and effectively communicate its value proposition.
  

Experience, Skills & Qualifications:

Essential

• Strong communication skills, both written and verbal, in English.
  
• Exceptional interpersonal skills with the ability to build rapport and establish trust with a diverse range of customers.
  
• Proven ability to handle high call/email volume while maintaining attention to detail and accuracy.
  
• Result-oriented mindset with a track record of meeting or exceeding sales targets.
  
• Familiarity with CRM systems and proficiency in using digital tools for customer engagement.
  
• Knowledge of the job recruitment industry and a genuine interest in staying informed about market trends.
  

Desirable

• Previous experience in transactional sales, customer service, or a related field is preferred.
  
• Fluency in German would be a bonus.
  
• Bachelor's degree or equivalent experience preferred.
  

Springer Nature is a Disability Confident Committed Employer and we encourage applications from candidates with disabilities. If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process, please get in touch either by phone on (0) or by email so we can make any necessary arrangements.

At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here