Enrolment and Family Liaison Coordinator

Do you want to help engage potential students and see them through the enrolment process? We need an energetic person with excellent communication skills to join our team. You ll be responsible for entire enrolment process, from initial enquiry to starting on a programme. You ll also be working with families to ensure that learning gained at Share is practiced at home.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy, and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen.

Main responsibilities

You ll contact enquiries, within agreed timescales, to provide information about Share s services and to arrange show around visits across our different projects

You ll ensure that the students wishes are captured and communicated

You ll build trust and rapport with people s support networks to ensure Share has all the relevant information needed to best support the student

You ll liaise with the social services access team to apply for funding for the potential new student to join

You ll arrange start dates for new students, plan and deliver their induction and make sure they have a smooth start to their time at Share

Who we re looking for

1. You re an excellent communicator and can build rapport quickly with people from diverse backgrounds and at all levels inside and outside of the organisation

2. You have excellent administrative and ICT skills and have the ability to produce clear concise reports

3. You learn quickly and are good at planning ahead, demonstrating a methodical and flexible approach to a busy and varied workload

4. You re a strong team-player and enjoy working alongside others

5. Most importantly, you re passionate about helping disabled people enjoy more autonomy and you understand how to make this happen

Why work for us?

Share is committed to empowering disabled people. You ll make a difference every day, helping people to live as independently as possible.

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests, and abilities. We think happy employees are successful employees.

We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.

We ve been praised for our thorough induction process and supportive working environment where everyone has a voice and is valued. You ll be surrounded by people who support you, challenge you, and inspire you.

How to apply

We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service.

If you would like to have chat about the role or visit us prior to applying, please contact a member of the HR team.

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview.

This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.

Our privacy policy for job applicants can be found on our website.

We look forward to receiving your application.