Director Development Operations

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies.

With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.

We are looking to hire Director Development Operations

Summarized Purpose:

Works effectively, typically for one account, provides strategic direction across all therapeutic areas and other divisions and business units across PPD to ensure compliance and consistent delivery of the strategic partnership model. Works with development operations leadership to support functional leads and employees to ensure operational excellence, consistency, quality, innovation and learning across the portfolio of work. May be responsible for assisting with and/or coordination of partnership training, communications, governance materials, tracking operational or partnership metrics/goals. May serve as a liaison with Business Development for client presentations and proposal development. Development Operations lead has accountability for the partnership to ensure portfolio delivery to contract and strategic partner expectations inclusive of operational, quality and financial standards. Collaborates and influences functional leads and other key internal stakeholders on operational and strategic priorities to promote collaboration and creativity. Influences internal operations to minimize potential for risk and maximize client satisfaction. Works with other assigned Development Operations Leads on the PPD Strategic Partnerships.

Essential Functions and Other Job Information:

Essential Functions

• Communicates partnership expectations, applicable corporate goals, key client specific updates, Master Service Agreement(s) (MSAs) terms and client-specific rules of engagement as it relates to overall program, project or service-level delivery.
• Creates, compile and manages operational, quality and financial standards buy utilizing systems, tools and reports to identify trends in risks and/or issues (i.e., key performance indicators for, key quality indicators, key relationship indicators, etc.) that present opportunities to leverage risk mitigation or PPD solutions across the portfolio and/or a single study/contract.
• Partners with cross functional leadership on the continuous development and improvement of business processes to support teams and to ensure that work is uniform, complete and managed appropriately.
• Develops excellent working relationships with internal colleagues and leaders responsible for the delivery of projects and services to improve information exchange, project delivery, and understanding between groups. Ensures coordination across geographies, therapeutic areas and functions and achieve superior delivery of projects and services.
• Assist Business Development team to enable business expansion of the portfolio (e.g. bid defenses and capability meetings).

Education and Experience:

Bachelor's degree or equivalent and relevant formal academic / vocational qualification. Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 12+ years).5+ years of management responsibility

Strong leadership skills

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

• Effective oral and written communication skills including the ability to communicate in English, both orally and in writing
• Ability to influence internal and external stakeholders to fulfil partnership goals
• Ability to manage and create metrics, reports of the portfolio management, inclusive of operations, quality and financial
• Strong financial acumen
• Excellent judgment and decision making capability with ability to apply critical and analytical thinking skills and manage complex/ambiguous situations
• Capable of building a strong network of influential people
• Proficient knowledge of project management principles and application
• Proficient knowledge of budgeting, forecasting and resource management
• Understanding of regulatory guidelines and directives
• Marketing and negotiation skills
• Effective in working across geographies and cultures
• Computer Skills

Management Role:

Directs through lower management levels. Has responsibility for managing a function that includes multiple related departments. In some instances may be responsible for a functional area (as determined by executive management) and not have subordinate supervisors or employees. May manage employees across multiple regions.

What we offer:

At PPD Clinical Research Services we hire the best, develop ourselves and each other, and recognise the power of being one team. We understand that you will want to grow both professionally and personally throughout your career, and therefore at PPD you will benefit from an award-winning learning and development programme, ensuring you reach your potential.

As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees. We have a flexible working culture, where PPD Clinical Research Services truly value a work-life balance. We've grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together. We are a global organisation but with a local feel.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today!