Digital Outreach Community Manager

Comradeship and sense of community are key elements of the health and wellbeing package enjoyed by residents of the Royal Hospital Chelsea the Chelsea Pensioners. Our Veteran s Outreach programme launched in late 2022 with the aim of extending this offer to the wider veterans community in the Greater London region and we have successfully built our own network of older veterans from all three services who, as Out Pensioners , regularly attend events, activities and Drop Ins at the Royal Hospital Chelsea. We are about to embark on an ambitious programme of extending our reach into the regions with in-person and on-line services.

Do you want to be part of this expansion and make a difference by helping the Royal Hospital Chelsea support tens of thousands of older veterans from the three Armed Forces Services by reducing social isolation and loneliness? Do you have experience of running a digital community platform, or similar, and understand the military community and/or older people s needs too? If the answer is yes to these questions, then you may just be the person we are seeking to fulfil this exciting new role.

As part of our vision to provide a national outreach service to veterans of state retirement age, we will be introducing a digital service in the spring of 2025 using a community engagement platform. As far as we are aware, this is a ground-breaking initiative aimed specifically at the older veteran community. Working with the Director and Chelsea Pensioners, initially you will be responsible for designing and developing the content and services. Then it will be over to you to run the day to day operation and improvement of the service, and reporting on the rich data analytics to help us evidence that we are having an impact on reducing social isolation and loneliness in this deserving veteran community.

You will be digitally savvy, passionate about connecting people, focused on delivering a quality service, with excellent communication skills and initiative. While you will need to touch base with the Director and Outreach Team at the Royal Hospital on a regular basis, this role will suit someone with a need for flexibility and homeworking and is content working with a considerable degree of autonomy to achieve the vision.

This is a part time role working an average of 30 hours per week.

If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team.

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.