Digital Communications Manager

Together for Short Lives is here to make sure the UK's 99,000 seriously ill children and their families can make the most of every moment they have together, whether that's for years, months or only hours.

This is a fantastic opportunity for a digital communications expert to help make sure that every seriously ill child and their family gets high quality children's palliative and end of life care, when and where they need it. You will play a key role as, together, we provide direct support to children and families, unite services and professionals and campaign to change the system.

As our Digital Communications Manager, you will:

• manage a programme to audit, develop and refresh our digital communications channels so that they meet the needs of our audiences with the best possible user experience and accessibility
• work closely with stakeholders in managing this programme, overseeing budgets, issues and risks; internally, this will include chairing our cross-organisational Digital Communications Operations Group; externally, this will include managing our relationships with the agencies that provide our platforms
• conduct user needs and user acceptance testing for new developments to our digital communications channels, including our website
• manage our internal process for planning our day-to-day digital communications, making sure we schedule and publish a balanced and compelling array of content across our channels
• be our in-house expert on digital communications, working with and advising colleagues to create content across our platforms - including our website, social media channels and our email communications with members and supporters.

You will have:

• excellent leadership and communication skills
• experience of managing stakeholders, budgets and risks
• experience of successfully implementing improvements to digital communications channels
• a deep understanding of how different social media channels operate, which audiences they reach, and how they can be used most effectively
• a track record of communicating successfully across a range of digital channels - and supporting and empowering others to do so.

We offer a great reward package, which includes:

• generous annual leave entitlement
• pension scheme
• staff assistance programme
• days off for volunteering.

We are open to flexible working patterns. Depending on the task and your personal work preferences, you can work remotely or at our Bristol office. We hold monthly team meetings and 1:1 meetings at the office.

We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. We particularly encourage applications from those with disabilities or from black and minority ethnic backgrounds.

If you feel you meet some of the criteria but not all, we really hope you will enquire and learn more. We can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. We can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. To discuss this role further or to make arrangements for an informal chat with James Cooper, our Head of External Affairs, please contact

Applying for the role

Closing date for applications is at 09:00 on Monday 4 November 2024. If you are interested in applying for this post, please visit our website for further details.