Customer Services Coordinator
Posted 18 days 12 hours ago by HAYS
£26,000 - £27,000 Annual
Permanent
Not Specified
Other
Shropshire, Telford, United Kingdom, TF1 1
Job Description
Customer Services Coordinator Quotation Management: Handle service visit and spares quotations. Order Management: Manage purchase orders and requisitions. Documentation: Ensure proper filing and storage of documents. Inventory Control: Work closely with the Stores Department to manage stock and inventory. Spare Part Processing: Schedule and process spare parts. Invoice Management: Oversee invoice processing. Database Updating: Keep our databases up-to-date. Travel Coordination: Book travel and accommodation for engineers. Administrative Support: Assist engineers with documentation and administrative tasks. Help Desk Assistance: Support the Customer Support Help Desk with call handling, scheduling, and job number allocation. Global Support: Occasionally support different time zones outside of normal working hours. Reporting: Report to the UK Customer Service Office Manager. Compliance: Adhere to the company's QMS procedures and processes.
What you'll need to succeed
In order to be considered for this role you will need experience in the following:Agile Environment Experience: Thrive in a fast-paced, changing business environment. Customer-Facing Experience: Proven experience in a customer-facing role. Microsoft Software Proficiency: Skilled in using Microsoft software. Communication Skills: Excellent verbal and written communication skills. Sage Experience: Experience with Sage 50 or 200, or similar accounting/planning software. What you'll get in return
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Your new company
Hays are working with a growing Manufacturing business based in Telford who are looking for a Customer Services Coordinator on a permanent basis. This company is looking for a dedicated and dynamic Customer Support Office Administrator to join their very friendly team on a permanent basis.
Your new role
As a Customer Services Administrator, your role will involve:
What you'll need to succeed
In order to be considered for this role you will need experience in the following:
- Friendly team
- Free parking
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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