Customer Service Coordinator

Are you looking for an order based administration or customer service role within a friendly team and a company who invest heavily in their training and staff welfare?

Ideally you would have experience within an office based role, or pride yourself of your attention to detail and process driven nature.

Experience in processing Purchase orders, Invoices, Purchasing or Shipping would also be highly desirable.

Job Title: Customer Service Administrator

Job Type: Permanent

Hours: 37.5 hours a week Mon - Fri (Hybrid working)

Salary: 26k

Location: Guildford

Customer Service Coordinator key responsibilities:

• Processing customer orders ensuring accuracy at all times
• Responding to customer inquiries by email and providing efficient resolutions
• Utilising customer relationship application or database to record activities and researching product information Promoting products and services
• Communicating information to customers
• Supporting within international shipping and ad hoc purchasing duties
• Ad hoc reporting

Customer Service Coordinator desirable skills:

• Experience in an office based Administration, Customer Service or similar
• An existing interest, qualification or experience within Purchasing
• Knowledge of Shipping, ideally international
• Desire to provide excellent customer service
• Attention to detail MS Office skills