Customer service analyst - Immediate Start

• Customer service analyst - 2-Month Contract
• Location: Reading (Office-Based)
• Start Date: Immediate
• IR35 Status: Inside IR35 - via Umbrella
• Pay Rate: £120

We are currently seeking Customer service analysts to join our client's team based in Reading on a 2-month contract. These roles are fully office-based and require candidates who are proactive, highly organised, and confident using Excel.

Key Responsibilities:

• Making numerous calls hourly collecting personal information from existing company contacts

• Provide coordination and administrative support across the project

• Maintain documentation, and ensure key milestones are met

• Liaise with internal teams and external stakeholders to ensure consistent communication and alignment

• Data storing through Excel and the ability to use other MS software

Key Requirements:

• Proven experience in a Customer Service

• Excellent organisational skills with strong attention to detail

• Effective communication and stakeholder management skills

• Proficiency with Microsoft Office tools (Excel, Outlook, PowerPoint)

• Ability to prioritise tasks and work under pressure in a structured, deadline-driven environment

• Available to start immediately and work Full time onsite in Reading

Contract Details:

• Duration: 2 months

• Inside IR35 - via umbrella company

• Immediate start

• Location: Office-based in Reading (5 days per week)