Customer Service Administrator

Customer Service Administrator

• Answering operational telephone calls in a professional manner
  
• Building a rapport with customers and suppliers and managing accounts where needed
  
• Processing customer orders and liaising with suppliers
  
• Dealing promptly and efficiently with telephone and email queries from customers and suppliers
  
• Advising customers on both commercial and domestic waste management
  
• Sourcing alternative ad-hoc services
  
• Producing customer reports
  
• Performing administrative tasks as required
  
• Other ad-hoc duties ensuring the smooth running of the customer service department
  
• Supporting other members of the team when required
  
• Assisting your colleagues in other departments where required
  
• Administration of contractor pricing, purchase orders and new sites onto the system
  
• Making notes for sites, clients and supply chain with appropriate information and advising departments on issues
  
• Supporting new business through supplier sourcing where applicable
  
• Resolving any customer / supplier complaints efficiently
  
• Maintaining a positive working attitude throughout your employment
  

Ideally the client would like some experience within construction / waste, but this is not essential.
£24,000/£25,000
4 days office / 1 day at home
Newly refurbished offices, great team to work with

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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