Customer Service Administrator

Posted 5 hours 3 minutes ago by Hays

£25,000 - £30,000 Annual
Permanent
Full Time
Customer Service Jobs
Staffordshire, Wolverhampton, United Kingdom, WV107
Job Description
Customer Service Administrator, Wolverhampton, Full-time and Permanent, £25,000 - £30,000 per annum

Senior Customer Service Administrator£25,000 - £30,000 per annumFull-time, PermanentWolverhampton basedNo hybrid working

Key duties

  • Ensuring clients receive a same-day response to all queries
  • Ensuring client 'ticketing' system is clear at the end of every day
  • Providing full administrative support to the helpdesk and the operations team
  • Occasional minute taking in client meetings
  • Leadership and overseeing of the day-to-day running of the office and helpdesk team


What you'll need to succeed
  • Exceptional initiative and a self-starter attitude
  • Experience in administration, customer service or helpdesk roles
  • Experience in manufacturing/engineering is preferred but not essential


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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