Consultancy Manager

Posted 13 hours 13 minutes ago by Concept Resourcing

£75,000 - £85,000 Annual
Permanent
Not Specified
I.T. & Communications Jobs
Northamptonshire, Kettering, United Kingdom, NN141
Job Description

IT Consultancy Manager

Salary: 75-85K per annum
Location: Remote with occasional travel to Kettering OR York

What you'll be doing

  • Management, mentoring and development of a team of Professional Services and Project Management Consultants and associated support staff.
  • Ensuring the well-being of Consultancy Team and providing support where required
  • Work with our management teams to ensure we are delivering services as cost effective as possible
  • Setting strategy and executing against agreed goals
  • Defining training requirements based on future pipeline as agreed with the Solutions Team
  • Ensuring the correct resource is utilised in the most effective manner across the projects to be delivered
  • Supporting with the selection and management of third-party resources involved in the delivery of projects
  • Manage customer and partner escalations when raised.
  • Ensure the outcome of the escalation meets the customer/partner expectation and is also agreed with the Consultant where required
  • Reporting and presenting
  • Supporting on client engagements where required
  • Perform Consultancy work up to 50% of the billable week initially with a view to reducing this depending on the management requirements
  • RFP/ITT/RFI/SOW/HLD/LLD peer review and occasionally contributing
  • Working with solution architecture on designing solutions/architecture/designing packaged services
  • Working with internal senior stakeholders
  • Working with key vendors to ensure the Consultancy Team have access to the latest releases and features of the vendors' products
  • Ensuring the Consultancy Team have the correct vendor accreditations as agreed with both the Solutions Team and Partner Management
  • Perform ad-hoc administrative tasks as directed by Line Manager
  • Undertake any other ad hoc duties as required, which are deemed necessary to assist with the needs of the company

Requirements

  • 5+ years working as a billable Senior Consultant, preferably for a Managed Service Provider
  • 5+ years people management experience
  • Proven ability to mentor and develop a team
  • Strong work prioritisation skills
  • Strong documentation skills
  • Setting strategy and executing on these and ensuring they are suitably targeted and reported on

Apply now and be part of our journey!