Client Service Analyst

A leading bank is expanding its Client Services team and is seeking a permanent client onboarding specialist who will play a crucial role in ensuring exceptional service delivery.

The ideal Client Service Analyst will have experience in:

• Managing client onboarding process
• Be the first point of contact for support, analysing customer data, and identifying trends
• Provide insight to enhance customer satisfaction

The client is looking for someone with ideally:

• 2 years' experience within the financial services sector ( Ideally Middle Office)
• Excellent customer service experience and knowledge of Hubspot (CRM system)
• Strong analytical and problem solving skill set
• Track record facing off to stakeholders and customers

This role is paying up to £40,000 with additional benefits! Ideally, the individual would need to come into the office 4 days a week.

Interviews are being held ASAP!

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.