Chief Operating Officer

TrustMark is the Government Endorsed Quality Scheme that covers work a consumer chooses to have carried out in or around their home. When a consumer chooses a TrustMark Registered Business, they are engaging a business that has been thoroughly vetted to meet required standards, and has made a significant commitment to good customer service, technical competence, and trading practices. TrustMark is the only UK Government Endorsed Quality Scheme for work carried out in and around the home, and as part of our commitments to Net Zero, we provide a key service towards the delivery of quality work in the energy efficiency and low carbon areas.

We are now looking for an outstanding and skilled Chief Operating Officer at a pivotal time for TrustMark with significant opportunities ahead. Candidates will provide clear and strategic leadership to the organisation, as part of a senior team, and will run operations and business activities effectively on a day-to-day basis. You will contribute to the next phase of the organisation's impact and identify and implement critical areas of change and transformation to enable this growth.

Wherever you are now, this is a substantial appointment for a candidate with presence and a positive personal impact. You will be someone who has well-prioritised, standard-setting approaches to delivery, with highly developed influencing skills, sharp attention to detail and the capacity to handle competing priorities, in breadth and volume. You will drive transformation and thrive in it, with both a strategic and tactical mindset and bring stature, maturity and sound judgement.

This is a significant opportunity to deliver the next phase of growth at TrustMark. If you believe you have the skills, qualities and attributes, this is an unrivalled chance to help drive up industry standards and protect consumers.

To find out more and apply please visit:

Closing date: Friday 3 rd January 2025