Change Manager - Operating Model Transformation

Change Manager/Operating Model Transformation

We are seeking a Change Manager to support a company-wide Operating Model Transformation aimed at driving long-term success. The program focuses on three key areas:

1. Innovating Smarter by modernizing technology to accelerate the adoption of AI and automation, enabling more personalized, high-impact solutions and building a scalable foundation for rapid innovation.

2. Increasing Speed and Agility - by reducing complexity and empowering teams to make faster, smarter decisions. By streamlining layers and bringing employees closer to the customer, the organization becomes more responsive and agile.

3. Investing Wisely - by focusing resources on what drives value, while maintaining financial and execution discipline to ensure sustainability and enable reinvestment in high-impact areas.

The Change Manager will be part of the existing Change Management Team, reporting to a Senior Change Manager. This role will focus on supporting one or two high-impact departments and is centered on enabling department leadership to lead change. The Change Manager will manage impacts related to organizational design, business processes, culture, behaviors & skills, and new ways of working.

Key Responsibilities:

• Assess change impact to identify high-level implications by audience

• Define and execute change plans aligned with business objectives

• Ensure continuous alignment with central implementation planning

• Collaborate with L&D teams to identify relevant training resources

• Provide input to department communications planning

• Drive execution of engagement activities to launch new structures and ways of working

• Define key adoption focus areas using leadership and employee feedback

Ideal Candidate Profile:

• Experience leading large-scale, complex change programs

• 8 - 10 years of dedicated experience in change management

• Deep understanding of industry best practices, frameworks, and strategies for managing change

• Strong influencing and partnership skills, especially with senior leadership

• Comfort with ambiguity and navigating rapidly evolving environments

• Clear, concise, and compelling communicator both written and verbal

• Proven stakeholder management and influencing skills (including VP level and above)

• Ability to simplify complex concepts and drive clarity across stakeholders

Please send your CV or call Toni to discuss further.

We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.

We champion differences in technology recruitment and work with clients who actively wish to diversify their talent force - ALL applicants are welcome to apply.