Change Coordinator Test & Deployment (506)

Bedrijfsomschrijving

Culture: open culture, international, with a Brabant slant, focused on cooperation.

Good employment practices: physio gym, company restaurant, etc.

Project organization

Vanderlande is the global market leader in baggage handling (AIRPORTS) systems, and (WAREHOUSING) warehouse automation solutions.

Vanderlande Industries (VI abbreviated) recently switched to two new entity names:

- Airports

- Warehousing

These two components must intensify cooperation.

The substantive activities, systems, management, processes and SC / production are virtually the same, so cooperation, risk allocation, economies of scale, speed and customer satisfaction must be answered and made clear in accordance with the new policy.

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Vanderlande's baggage handling systems move 3.2 billion pieces of luggage around the world per year, in other words 8.8 million per day. Its systems are active in 600 airports including 17 of the world's top 25. More than 20 million parcels (300 packages per second) are sorted by its systems every day. These have been installed for a variety of customers including the four largest parcel and postal companies in the world. In addition, 12 of Europe's top 20 e-commerce companies and many distribution firms have confidence in Vanderlande's efficient and reliable solutions.

The company focuses on the optimisation of its customers' business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Vanderlande's extensive portfolio of integrated solutions - innovative systems, intelligent software and life-cycle services - results in the realisation of fast, reliable and efficient automation technology.

Established in 1949, Vanderlande has more than 4,000 employees, all committed to moving its customers' businesses forward at diverse locations on every continent. With a consistently increasing turnover of more than one billion euros, it has established a global reputation over the past six decades as a highly reliable partner for value-added automated material handling solutions.

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Global Commercial Baggage Handling System market competition by top manufacturers, with production, price, revenue (value) and market share for each manufacturer; the top players including

Daifuku Group

Siemens AG

Vanderlande Industries

Beumer Group

G&S Airport Conveyor

Pteris Global Limited

Fives Group

Alstef

Functieomschrijving

As Test & Deployment Change Coordinator you will work within our Global service Desk organization reporting to the Test & Deployment Manager. You will work together with your experienced colleagues coordinating the various change activities across multiple sites ensuring correct process and procedures are followed and changes are accurately recorded, scheduled, controlled and communicated.

Key responsibilities

Your main duties include but are not limited to.

Coordinate Test & Deployment activities for customers as scoped in service contract and Development environments

Create, plan and manage release calendars and schedules for site deployments

Creation deployment documentation for production deployments

Managing & Aligning test schedule, deployment preparation with Service Test & Deployment team

Manage the execution of deployments in production environments together with Service Test & Deployment team

Delegation of Jira tickets received from site and internal engineers

Ensure the planning is met, highlight potential delays and implement mitigation actions

Coordination with stakeholders about all relative Test & Deployment activities

Coordination of escalations during deployments to site

Making deployment Go/No-go decision based on testing results

Facilitate Change Advisory Board (CAB) meetings

Post-Implementation review after every change deployment to ensure continuous improvement and continuous delivery (CI/CD)

Contributing to the continual improvement of all processes and identifying areas for improvement

Document and maintain process and procedures documentation of all processes

Coordinating with product development for assessing the risks on process level and then communicate the change and release activities and impact to relevant stakeholders (ITSDM, Site based team, T&D team, management, service desk, etc,.)

Ensuring the end to end change processes for all planned releases are adhered for Production environments

Service afdeling for warehouse department:

Work for existing customers who are already live with existing warehouse systems. This department handles updates (including software) that are scheduled or indicated as x times a year, are tested at Veghel and then tested and implemented on site.

This person is the project leader for the entire process and coordinates everything.

From the time of request ( x times a year + this type of updates), to confirmation (scheduling resource allocation), to testing and execution:

All this together you will coordinate. You also work a lot with other departments within Vanderlande and have a proactive attitude. The team currently handles around 30 plus customers. There are now two coordinators, but the team needs expansion.

Functie-eisen

Your qualifications and skills

Bachelor Degree in a relevant subject and working experience min. 4 years

You understand the ITIL processes of Change Management and Release & Deployment

Management and have demonstratable experience of executing these processesWorking

knowledge of tools such as Dos Maximo, Service Now or preferably Jira

Knowledge of Microsoft project is desirable

Experience with software processes (SDLC) especially release and deployment processes (CI/CD) pipelines and methodologies is desirable

You have a continuously process improvement mind-set

You are quality focused with an eye on accuracy and attention to detail

Strong planning and organisational skills

Drive to win, result and goal oriented with a hands-on mentality even under pressure

Excellent communication & influencing skills

Arbeidsvoorwaarden

Contract: Temp-to-Perm

Language: English (Dutch)

Department: IT and Remote Services - Warehouse department

Onsite: Veghel (no travelling required) 60% Veghel, 40% home

Hay Level: 60

Salary Rate: €4300 -€6000 (depending on experience)