Caseworker

Caseworker
Homebased in the Midlands, Greater Manchester or Greater London area

The Organisation

Our client is dedicated to helping people in horticulture. They provide free support, information, advice, financial assistance, and services for people in horticulture and their loved ones during difficult periods in their lives.

They have a real focus on improving the health and wellbeing outcomes of people working in horticulture and have an ambitious preventative strategy to create better futures for people working in horticulture.

They are currently seeking a Caseworker to join their Casework Team on a permanent, full-time basis, working 37.5 hours per week.

The Benefits

- Salary of circa £29,000 per annum
- 25 days' holiday, plus Bank Holidays
- Pension
- DIS benefit (3x salary)
- Sickness pay
- Comprehensive benefits package
- Well-established family friendly policies, including the ability to have extra unpaid leave
- Time off for dependants

This is an exciting opportunity for a compassionate individual with experience in delivering advice and support to join a dedicated organisation.

You'll play a key role in delivering vital support to people in horticulture and their families, directly impacting the lives of those who need it most and giving you the opportunity to make a tangible difference every day.

What's more, you'll be able to gain valuable experience in a unique and supportive environment, expanding your skills in advice-giving, safeguarding and emotional support.

So, if you want to join a dedicated team that's committed to helping people in horticulture create better futures, our client would love to hear from you!

The Role

As a Caseworker, you will provide advice, information and support to horticulturalists experiencing challenges and adverse life events via telephone and email.

Working collaboratively with horticulturalists and their families, you will help explore issues and identify, co-ordinate and implement solutions.

You will offer generalist advice across areas such as social care, health, benefits, housing and employment, aiming to build enough confidence for the individual to address these problems personally in the future.

About You

To be considered as a Caseworker, you will need:

- Experience in delivering a telephone helpline or advice service
- Experience working in a welfare related environment
- Knowledge of welfare benefits information or advice giving
- Highly developed communication skills
- Excellent sensitive listening and questioning skills

Please note, this role requires some weekend working and overnight stays, with travel to other parts of the UK for meetings.

The closing date for applications is the 27th October 2024.

Other organisations may call this role General Advisor, Helpline Caseworker, Benefits Advisor, Support Worker, Counsellor, or Employment Advisor.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you're looking to use your talents to make a difference to horticulturalists as a Caseworker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.