Business Support Analyst - Policy Admin Systems, Power Platform - Insurance - London, City

Business Support Analyst - Policy Admin Systems, Power Platform, Azure DevOps - Insurance - London, City

An exciting opportunity has arisen to join this Lloyd's Insurance Broker based in the City of London as a Business Support Analyst.

This role is Hybrid working - 4 days a week working in their offices and the remainder working remotely.

Applications must have previous experience working in the Lloyd's of London/London Insurance Market as essential.

Working in a small team you will provide software support to the Business and Technology Teams for inhouse built/configured systems.

Key responsibilities:

• Support and work closely with the Service Desk and business supporting Office 365, MS Power Platform and Policy Admin System queries
• Log all queries on the Service Desk systems
• Log all Development/Bug work for inhouse built systems on DevOps and adhere to sprint structure
• Co-ordinate and supply training and software updates with the Service Desk and Technology Leadership
• Work closely with the Business Systems Development and Analyst teams to support their builds
• Review and distribute where appropriate software release notes to raise awareness and inform users of available fixes or updated functionality

Key skills/experience required:-

• Previous experience working in the Lloyd's of London/London Insurance Market is essential
• Insurance Policy Admin Systems highly desirable
• Must have strong skills Microsoft 365
• Azure DevOps
• SQL Reporting would be highly desirable
• Application/Systems support experience
• Knowledge of problem analysis, structured analysis, design and testing techniques
• Good people skills and a flexible approach when dealing with business users and project team individuals
• Must be a team player at all levels of the organisation