Break Fix Server Engineer
Posted 3 days 12 hours ago by Hays Specialist Recruitment
£24.18 per hour, via umbrella
12 months, possible TtP following
Camberley, Onsite
Job Description:
We are seeking a skilled Break Fix Server Engineer to join our team. The successful candidate will be responsible for:
- Working on HP, Dell, and IBM Servers.
- Server provisioning, racking, stacking, and configuring Servers.
- Supporting Trainee Data Centre Engineers as needed.
- Troubleshooting hardware faults and arranging replacements.
- Installing and decommissioning redundant equipment.
- Providing expert hardware support.
- Proactively updating customers and resolving service issues.
- Collaborating with the support team to ensure high-quality technical support and customer service.
- Liaising with onsite support engineers and other sites.
- Managing all incoming calls and emails to the data centre support function.
- Reporting and escalating customer problems to third-party suppliers.
- Responding to customers within agreed SLAs.
- Following escalation processes and monitoring tickets to resolution.
Candidate Requirements:
- Experience in data centres, including break fixing.
- Experience with HP and Dell Servers.
- Physically able to lift Servers on/off racks without assistance.
- Valid driving licence and own car (public transport not suitable for shift times).
- Ability to work shifts, including weekends and evenings.
Shift Details
Working on a shift rota: Early - 07:00-14:30, Late - 14:30-22:00, Weeknight - 22:00-07:00, Weekend day - 07:00-19:00, Weekend night - 19:00-07:00
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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