B2B Customer Services

Your new company
Our client is a global company looking for a customer service professional to join their large team in Farnborough.
Your new role

You will be responsible for providing a highly professional level of service to each customer by understanding the enquiry (telephone or email); gathering and researching information, whilst taking responsibility for the accuracy of the information provided to both internal and external customers.
Administering related operational activities as well as liaising with external suppliers and partners to ensure continuity of service. You will be expected to deliver weekly and monthly KPIs whilst building relationships with internal and external stakeholders.

What you'll need to succeed

Proven experience in customer service over the phone and via email
Excellent attention to detail

What you'll get in return
Temporary contract until December 2025 with possibility of extension
Hybrid working option once trained
Parking on-site
Excellent office facilities

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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