Attendance Advisor / Admin Assistant

We have a short-term opportunity for an Attendance Advisor / Admin Assistant to join the team on a part-time, fixed term basis through to 20 December 2024. This is an excellent opportunity to gain admin/office-based experience. In return,you will receive a competitive rate of £13.10 -13.30 per hour DOE.

We are a high-achieving college who attract around 2,800 sixth form students across the region each year. We are based within the stunning New Forest National Park and offer our students a huge range of courses and superb facilities.

About the role:

As the Attendance Advisor / Admin Assistant, you will provide efficient and effective customer service and clerical support in processing student absence communications and liaising with parents and carers.

Responsibilities as our Attendance Advisor / Admin Assistant will include:

• Monitoring and processing student absence through phone calls and emails in a friendly and professional manner.
• Providing high quality customer service to assist students, staff and visitors, whether by telephone, email or in person.
• Communicating with other departments to ensure the safety of visitors and the high maintenance of the College and its grounds.
• Assisting fellow members of the Student Services Admin Team as and when necessary
• Attending and participating at training events and staff meetings, as required.
• Any other such duties, commensurate with the grade of post, which may be reasonably allocated.

As our Attendance Advisor / Admin Assistant, you'llideally have:

• GCSEs in English and Maths (or equivalent) Willingness and ability to learn new skills
• A minimum of one year's experience in an office environment, interacting with the general public.
• Experience of assisting a range of different people with diverse needs.
• Competent computer skills - able to use Word, Excel, PowerPoint, Outlook and the Internet for information retrieval.
• Eagerness to ensure students and visitors are received in a professional manner and are provided with up-to-date information and/or signposted to the correct departments.
• Flexibility to cover the centre office during the daytime or at weekends at times due to additional workshops or sickness/holiday cover

Benefits:

• 25 days leave plus bank holidays (pro rata for part time staff)
• An option to purchase further leave through our Annual Leave Purchase Scheme
• Access to our Employee Assistance Programme provided externally to the College. This is a completely confidential service and is free to all members of staff at the College.
• On-site Nursery offers childcare at superb rates in and outside of term time
• Enrolment into the Local Government Pension Scheme
• Free eye care vouchers
• Free secure onsite parking
• Access to a range of discounts including shopping, travel and healthcare
• Access to onsite Gym, Tennis/Badminton courts, Football pitches (indoor & out)
• Weekly staff football

If you feel you are the right candidate for this Attendance Advisor / Admin Assistant role,then please click 'apply' now! We'd love to hear from you!

Closing Date: Sunday 29 September

The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.