Associate Director Membership and Engagement

Associate Director Membership and Engagement
Circa £70,000 pa plus excellent benefits
London WC1 and home-based
35 hours per week
Permanent

The Associate Director of Membership and Engagement is a significant role with responsibility for ensuring that the College has a strong, modern approach to its membership engagement, brand and marketing activities as well as promoting compelling and innovative online and offline content.

As Associate Director of Membership and Engagement, you will lead and develop the College s membership engagement strategy and lead on communications planning, as well as managing the Membership Team, Creative, Content and Marketing Team and Events Team.

With the Heads and their teams driving delivery, you will be responsible for overseeing coherent delivery of these functions as well as leading on the College-wide strategy.

Responsible for driving the creation and continuous improvement of the member value proposition through effective partnerships with divisions across the College, key partners and most critically our members, you will lead the delivery of our digital first approach to communications activity, taking best advantage of multimedia channels of communications.

Reporting to the Executive Director of Membership, Policy & External Affairs, and deputising when necessary, you will foster cross-functional collaboration, working with other divisions to align our communications and engagement activity. You will also take responsibility for our membership and annual conference income, identifying opportunities for growth to maximise influence and impact.

This is a fast-paced, busy and exciting role that will see you juggling reputational risk, working closely with the Executive Director and wider Extended Leadership Team and Senior Leadership Team. You will find opportunities to further awareness and understanding of the College s work.

Educated to degree level or with equivalent professional experience, you should have a background in membership operations or of delivering membership services and events and have an excellent grasp of what it takes to run effective, high-profile member engagement activities.

You will be skilled at leading multi-disciplinary teams and be a big-picture thinker who is excellent at making things happen at pace in a complex organisation. A natural creative with outstanding communications instincts, you should have proven knowledge and experience of developing and delivering high-impact, highly integrated communications and campaigns.

With a successful track record of directing the development of an organisation's digital presence including use of digital tools and search engine optimisation, and continuous feedback tools, you will also have the planning and organisational skills to formulate long-term strategic plans to benefit the College-wide strategy.

Excellent liaison and consultation skills and the ability to persuade at a senior level as well as experience of public speaking are essential. Membership of an appropriate professional body e.g. CIM, would be desirable.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment we place a high priority on ensuring only those who do so are recruited to work for us.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.

Closing date: 23 January 2025.