Administrator Data Apprentice

Employer description: We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe's leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is always the customer. We're determined to offer brilliant service from start to finish, which is head and shoulders above our competition.

Overview: We are seeking a motivated and detail-oriented individual to join our team as an Administrator under the Data Essentials Level 3 Apprenticeship program with QA. This role is perfect for someone looking to gain hands-on experience in Administration & data management while developing their skills through structured learning.

The successful candidate will play a vital role in greeting our clients, operations, ensuring accuracy, compliance, and efficiency across various administrative tasks.

Key Responsibilities:

• Data Management: Assist in collecting, organising, and maintaining data within our systems.
• Ensure all data entries are accurate, up-to-date, and compliant with company policies.
• Reporting: Generate and distribute regular reports to various departments, ensuring data is presented clearly and accurately.
• Sales Data Analysis Support: Collaborate with senior team members to analyse data trends and provide insights to improve business operations.
• Administrative Support: Provide general administrative support to the team, including scheduling meetings, managing calendars, and handling correspondence.
• Customer Service: Answer phone calls, greet clients, and provide excellent customer service, ensuring all inquiries are handled professionally and efficiently.
• Front Desk Management: Welcome and assist clients and visitors, ensuring a positive first impression and smooth coordination of appointments.
• Compliance: Assist in ensuring all data management activities comply with relevant legal and regulatory requirements, including GDPR.
• Training and Development: Participate actively in the Data Essentials Level 3 Apprenticeship program with QA, attending all required training sessions, completing assignments, and applying learning to daily tasks.

What we are looking for: Desired skills:

• Strong attention to detail and organisational skills.
• Basic understanding of data management principles.
• Proficient in Microsoft Office Suite, particularly Excel.
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to work independently as well as part of a team.
• Strong customer service orientation.

Experience:

• Prior experience in an administrative or customer-facing role (desirable but not essential).
• Any experience working with data or in a business environment would be an advantage.

Entry requirements:

• 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information, please visit the UK ENIC website.

Benefits / What we offer:

• Never sick, never late scheme £1,400 a year for attending work will be discussed upon interview
• Birthday off
• Early finish Friday per-month
• Health scheme
• Reduced gym memberships
• Hands-on experience in a dynamic and supportive environment
• Mentorship from experienced professionals in the field

Future prospects:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!