2nd Line Support - Norwich/Cambridge
Posted 9 days 12 hours ago by Kameo Recruitment Ltd
Do you have experience in an MSP environment? Have you been in a 2nd Line Support role for around 2 years? Do you want to expand your knowledge and have room for growth?
If you answered yes to any of the above get in touch. Our client is an award-winning MSP with a plethora of opportunities. After opening not one but two new offices they are on a continued growth trajectory.
In return you will receive: 25 Day Holiday, Flexible profit share, Buy & Sell Holiday, Private Health Insurance, Electric Car Scheme, Income Protection, Enhanced Maternity & Paternity Packages, Hybrid Working.
Duties & Responsibilities:
- Setting up and supporting small and medium business networks.
- Supporting PCs and servers remotely and on-site (Win10, Win11, 2012, 2016, 2019 & 2022).
- Installing business computer systems.
- Office 365 maintenance, installation and migration.
- Supporting customer applications.
- Microsoft Exchange 2016/2019.
- Setting up email accounts.
- Managing DNS.
- Administration of IP Phone systems (via web-based interface).
- Working with a diverse client base in different industry sectors.
- Taking on technical lead responsibilities helping to shape and develop clients long-term IT Strategies.
- Expose to different and new technologies tailored to clients specific needs and requirements.
- Opportunity to specialise in specific industry sectors helping to shape and develop the platform.
Knowledge:
- Onsite router installations
- Basic Firewall installation
- SSL VPN configuration
- Acronis backup setups and troubleshooting
- Writing comprehensive procedures
- Monitoring Alerts
- Network Switches
- Server Alerts
- Monitoring Deployment
- Completion of IT Solutions & Project Work
- Network Switches & Firewalls
- Active Directory/Azure Active Directory Implementation
- Office 365 Migration & Management
- SharePoint Deployment
- Public Wi-Fi
- UPS
- NAS Drive
- Microsoft Intune
If you are interested in finding out more about this position, please contact Daniel for a chat or apply now.
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.