サービスデザインã“ã¨ã¯ã˜ã‚: Methodologies for Service Design
Posted 3 years 3 months ago by Keio University
本コースã¯ã€æ—¥æœ¬èªžã§å®Ÿæ–½ã—ã¾ã™ã€‚
昨今ã¯ãƒ“ジãƒã‚¹ã«ãŠã‘ã‚‹ã‹ã¤ã¦ãªã„挑戦ã¨å¤‰åŒ–ã®æ™‚代ã«ã‚ã‚Šã€å®‰å®šã¯ã‚‚ã¯ã‚„当ãŸã‚Šå‰ã§ã¯ã‚ã‚Šã¾ã›ã‚“。急激ãªå¤‰åŒ–ã¨è¡æ’ƒã®æ™‚代ã«ã¯ã€æ—¢æˆæ¦‚念ã«ã¨ã‚‰ã‚ã‚Œãªã„発想ãŒä»Šã¾ã§ä»¥ä¸Šã«é‡è¦ã¨ãªã£ã¦ã„ã¾ã™ã€‚
ã“ã®ã‚³ãƒ¼ã‚¹ã§ã¯ã€ã‚µãƒ¼ãƒ“スデザインã¨ã¯ä½•ã‹ã€ãã—ã¦ãã®æ–¹æ³•è«–ãŒãƒ“ジãƒã‚¹é ˜åŸŸã‚„èµ·æ¥å®¶ã®æŒ‘戦をã©ã®ã‚ˆã†ã«ã‚µãƒãƒ¼ãƒˆã§ãã‚‹ã‹ã‚’å¦ã³ã¾ã™ã€‚会計ã€ITã€ãƒžãƒ¼ã‚±ãƒ†ã‚£ãƒ³ã‚°ã€å“²å¦ãªã©å¤šå²ã«ã‚ãŸã‚‹åˆ†é‡Žã‚’横æ–ã—ãªãŒã‚‰ã‚¿ãƒ¼ã‚²ãƒƒãƒˆã«ã—ãŸã„å¸‚å ´ã‚’ç‰¹å®šã—ã€ã‚µãƒ¼ãƒ“スアイデアを深ã掘り下ã’ã¾ã™ã€‚ã¾ãŸã€ãƒãƒ¼ãƒ をサãƒãƒ¼ãƒˆã—ã¦äº‹æ¥ã‚’æˆé•·ã•ã›ã‚‹æ–¹æ³•ã‚’å¦ã³ã¾ã™ã€‚
ã“ã®ã‚³ãƒ¼ã‚¹ã§ã¯ãƒ•ã‚¡ã‚·ãƒªãƒ†ãƒ¼ã‚¿ãƒ¼ãŒçš†ã•ã‚“ã®ã‚³ãƒ¡ãƒ³ãƒˆã‚„質å•ã«ãŠç”ãˆã™ã‚‹ãƒ•ã‚¡ã‚·ãƒªãƒ†ãƒ¼ã‚·ãƒ§ãƒ³æœŸé–“ã‚’2022å¹´7月1日~7月31æ—¥ã¾ã§å®Ÿæ–½ã—ã¾ã™ã€‚ãœã²ã‚³ãƒ¡ãƒ³ãƒˆã‚’書ã„ã¦å¦ã³ã‚’æ·±ã‚ã¦ã„ãŸã ã‘ãŸã‚‰å¹¸ã„ã§ã™ï¼
æ–°ã—ã„視点を得ã¦ã€ã‚らゆるå–り組ã¿ã‚’進化・発展ã•ã›ãŸã„æ–¹ã¸
英語版コースも公開ä¸/English Ver. of the course is now available
本コースã®è‹±èªžç‰ˆãŒ2021å¹´3月より公開ä¸ã§ã™ã€‚/The English version of this course is available since March 2021.
Methodologies for Service Design
ã“ã¡ã‚‰ã®ã‚³ãƒ¼ã‚¹ã§ã‚‚世界å„国ã‹ã‚‰ã®å‚åŠ è€…ã¨ã¨ã‚‚ã«å¦ã³ã€ã‚³ãƒ¡ãƒ³ãƒˆã‚’交ã‚ã—ãªãŒã‚‰å¦ã¶ã“ã¨ãŒå¯èƒ½ã§ã™ã€‚ãœã²ã”登録ãã ã•ã„。/In this course, you will be able to learn together with participants from all over the world and exchange comments with them. Please register for this course.
æ–°ã—ã„視点を得ã¦ã€ã‚らゆるå–り組ã¿ã‚’進化・発展ã•ã›ãŸã„æ–¹ã¸
英語版コースも公開ä¸/English Ver. of the course is now available
本コースã®è‹±èªžç‰ˆãŒ2021å¹´3月より公開ä¸ã§ã™ã€‚/The English version of this course is available since March 2021.
Methodologies for Service Design
ã“ã¡ã‚‰ã®ã‚³ãƒ¼ã‚¹ã§ã‚‚世界å„国ã‹ã‚‰ã®å‚åŠ è€…ã¨ã¨ã‚‚ã«å¦ã³ã€ã‚³ãƒ¡ãƒ³ãƒˆã‚’交ã‚ã—ãªãŒã‚‰å¦ã¶ã“ã¨ãŒå¯èƒ½ã§ã™ã€‚ãœã²ã”登録ãã ã•ã„。/In this course, you will be able to learn together with participants from all over the world and exchange comments with them. Please register for this course.
- ã©ã®ãƒ‡ã‚¶ã‚¤ãƒ³æ®µéšŽã«ãŠã„ã¦ã‚‚ã€ã©ã®ã‚ˆã†ãªæˆ¦ç•¥ã‚’ã¨ã‚‹ã¹ãã‹ã‚’明確ã«ã™ã‚‹ã“ã¨ãŒã§ãã‚‹/Identify what strategies to take on whichever design phase you are at
- ã‚ãªãŸã®ç¾åœ¨ã®å°‚門性ã¨ã‚µãƒ¼ãƒ“スã«åˆ©ç”¨ã§ãるリソースをçœå¯Ÿã§ãã‚‹/Reflect your current expertise and the resources you have available for a service
- 自分ã®ã‚³ã‚¢ã¨ãªã‚‹èƒ½åŠ›ã¯ä½•ã‹ã‚’探りã€ã‚¿ãƒ¼ã‚²ãƒƒãƒˆã¨ãªã‚‹å¸‚å ´ã«å¯¾ã™ã‚‹è‡ªåˆ†ã®ã‚¢ã‚¤ãƒ‡ã‚¢ã‚’詳述ã™ã‚‹ã“ã¨ãŒã§ãã‚‹/Explore what your core competence is and elaborate your ideas for a target market
- 7ã¤ã®ç•°ãªã‚‹å¦è¡“é ˜åŸŸã‚’æ¨ªæ–ã—ã€ãれらを実際ã«ã‚µãƒ¼ãƒ“スをデザインã™ã‚‹ãŸã‚ã«çµ±åˆã™ã‚‹ã“ã¨ãŒã§ãã‚‹/Synthesise seven different academic domains and integrating to actually design a service
- サービスã«é–¢é€£ã™ã‚‹ãƒãƒ¼ãƒ やステークホルダーã¨ã®ã‚³ãƒ©ãƒœãƒ¬ãƒ¼ã‚·ãƒ§ãƒ³ã‚’円滑ã«ã™ã‚‹ãŸã‚ã®ã‚½ãƒ•ãƒˆã‚¦ã‚§ã‚¢ã‚¹ã‚ルを開発ã™ã‚‹ã“ã¨ãŒã§ãã‚‹/Develop soft skills for a smoother collaboration amongst your team and with your stakeholders related to your service
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