Creative Problem Solving: Design Thinking in Health and Social Care

Explore how design thinking can be applied in health and social care

Healthcare systems face many issues: increasing demand, limited budgets, and major health challenges like ageing populations. New approaches are needed to ensure healthcare systems are working as well as they can.

Design thinking is an innovative approach that offers valuable strategies for creating ‘user-centred care’. On this course you will learn the core principles of design thinking including visualisation, iteration, and collaboration. You will explore how it can be applied to the healthcare sector, analysing recent case studies across a range of health and social care settings.

This course is for healthcare and social care professionals, who are interested in making positive change.

The course is ideal for both clinical and non-clinical staff and features methods and tools that can be applied by managers, consultants, nurses, allied health professionals, and community care staff.

This course is for healthcare and social care professionals, who are interested in making positive change.

The course is ideal for both clinical and non-clinical staff and features methods and tools that can be applied by managers, consultants, nurses, allied health professionals, and community care staff.

• Demonstrate methods by which complex problems can be reframed as opportunities
• Apply design thinking as a creative force to drive and foster innovation and change
• Interpret systemic, intractable challenges through the eyes of users (people, patients, staff)
• Explore the use of prototypes to test solutions with minimum cost and risk
• Identify opportunities for using design methods within your own health or social care environment
• Reflect on insights from successful design-led innovation projects in a range of health settings