Business Fundamentals: Team Psychology

Champion psychological safety at work for stronger, more resilient team dynamics

Happy teams, happy businesses. Unfortunately, job dissatisfaction is at an all-time high, costing economies billions. With so many workers feeling disconnected, undervalued, and burnt out, it’s more important than ever to understand the dynamics that drive team success.

On this four-week course from the Queensland University of Technology, explore the psychological foundations of teamwork to cultivate positive work environments where employees thrive and productivity soars.

Go inside group dynamics to improve performance

You’ll begin this course with an overview of team psychology, its core concepts and the psychological characteristics of high-performing teams. You’ll look at examples of sports psychology to identify team personalities and strategies that enhance teamwork.

Unlock team potential with psychological safety and goal setting

Next, you’ll delve into the importance of psychological safety in fostering open communication and trust within teams. You’ll apply this knowledge to real-world examples, equipping yourself with job-ready strategies.

At this point, you’ll also explore the role clarity plays in driving collaboration and contribution. You’ll learn how to set effective, attainable goals and how to reward and recognise achievements to motivate your team.

Foster group cohesion with stress management tactics and shared core values

You’ll also consider strategies for navigating stress and challenges within teams, and explore the significance of shared core values in uniting team members, fostering a strong culture, and enhancing overall cohesion.

With the insights from QUT’s experts, you’ll finish this course equipped to lead high-performing teams and cultivate a thriving workplace.

This course is designed for professionals at all levels seeking to enhance their team’s resilience and performance by understanding the psychological aspects of teamwork. No prior knowledge is needed to complete this course successfully.

This course is designed for professionals at all levels seeking to enhance their team’s resilience and performance by understanding the psychological aspects of teamwork. No prior knowledge is needed to complete this course successfully.

• Identify key characteristics of high-performance teams and groups.
• Describe strategies employed by elite sporting teams to drive shared goals and team performance – including role clarity; clarity of shared purpose and reward/ recognition approaches.
• Explore the importance of psychological safety as an enabler of voice, contribution and learning within high performance teams.