Social Media Officer

As a Social Media Officer, you will manage our social media channels, ensuring they're filled with inspiring and engaging content that connects with our wide range of audiences. You'll have the opportunity to grow our online presence and strengthen the community of supporters advocating for those affected by MND.

You will develop and publish accessible digital content that reflects our brand. You'll be 'the voice of the Association' on social media, protecting our reputation and ensuring our channels remain professional, positive, and compliant with GDPR and copyright laws.

You will collaborate with teams across the organisation to ensure coordinated and effective social media activities, whether providing full support or offering guidance. The role will also include providing support and training to staff and volunteers in their use of social media. Additionally, you will play a key role in implementing our social media strategy.

Regular monitoring of social channels, responding to engagements, and fostering positive relationships are all part of the role. You will also produce reports to measure campaign success and provide valuable insights for future planning.

Occasionally, you will be asked to provide out-of-hours social media support as part of a rota.

Hybrid Working Expectations: 1 day per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

We understand the importance of work-life balance and are committed to supporting our employees' needs. We are open to part-time applications and job shares. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement.

What are we looking for?

Significant experience managing social media platforms in a professional setting, both through organic and paid techniques. Excellent written communication skills to create engaging content that speaks to diverse audiences while maintaining our brand's tone of voice.

Ability to handle multiple tasks, balancing deadlines and priorities with ease. You will also need to work well with others, building strong relationships with both internal and external stakeholders.

You'll support graphic design and video editing. Knowledge of digital accessibility and an awareness of social media trends is essential. You should be comfortable using data to influence future planning and have a broad understanding of safeguarding in digital spaces.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of managing social media platforms in a professional environment using organic and paid techniques.
• Excellent written communication skills enabling effective and adaptive messages across various platforms to diverse audiences, ensuring brand tone of voice.
• Able to develop both internal and external relationships, working collaboratively with a wide-ranging stakeholder group.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that competence or give an example to support your suitability.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received.

If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

Successful candidates may be subject to a DBS check depending on role requirements.

Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.