Senior Administrator

Job Title - Senior Administrator

Contract - Permanent

Hours - 35 hours per week

Salary - £25,500 per annum

Location Homebased with some travel onto the Coram Campus, London

About Coram

Coram is committed to improving the lives of the UK s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK s oldest children s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Beanstalk

Coram Beanstalk wants a future where every child becomes a reader.

We enable people to give children positive experiences of reading through the wider support they need to switch on to reading, learn to read and become confident, independent readers.

We manage volunteers as part of our core business: one to one reading support in primary schools. We also deliver early years and secondary programmes, and training and support to parents/carers, school communities and other organisations. We generate income from these customers and a range of fundraising sources.

Operating within the Coram Group, Coram Beanstalk has a small and dynamic staff team, with the Salesforce system sitting at the heart of all our activities.

About the role

We are seeking a friendly, confident person who can work under their own initiative and is looking to further their career in administration. You would be working in a suitable home working environment, regularly connecting online with the administration team to ensure our volunteers and school partners receive a positive and helpful response to their enquiries and maintain efficiency and data integrity through our onboarding processes.

The Senior Administrator will be key to the efficiency of the administration team to ensure our volunteers and school partners receive a friendly and helpful response to their enquiries and a smooth on boarding experience. As part of a panel, you will assess the suitability of volunteers to ensure Safer Recruitment practices are upheld.

As well as being responsible for your own administration workload, you will coordinate the tasks of a small team of administrators using the Salesforce task queue ensuring capacity is effectively deployed to meet the needs of the charity using your judgement to prioritise tasks to keep the customer journey running smoothly.

You will be need to become confident in using the Salesforce CRM system to maintain efficiency and data integrity through our onboarding processes, and will work closely with our Support Team Manager and Administration and Process Manager to improve efficiency.

The Coram Beanstalk team is friendly and welcoming, everyone will help you to both settle in and thrive within your role working for a cause you care about.

To apply for this role, please click on the 'apply now' button below to complete the application. Please note, we reserve the right to close this advertisement early if we receive a suitable amount of high quality applicants to take forward to interview prior to the closing date.

Closing date: 17th March .59pm

Interview date: 26th or 27th March via Zoom

Expected start date: 6th May 2025

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.