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Sales / Customer Service Advisor

Posted 4 hours ago by HAYS

£25,000 Annual
Permanent
Full Time
Customer Service Jobs
Staffordshire, Wolverhampton, United Kingdom, WV107
Job Description
Sales / Customer Service Advisor, Wolverhampton, £25,000 per annum, Permanent and full-time, Bonus Scheme

Your new company
A successful and rapidly-growing family run business in the heart of Wolverhampton which has a small, but expanding, sales and customer service team. This company is in the manufacturing and distribution industry.

Your new role
Sales / Customer Service / Account Management
£25,000 per annum + generous bonus scheme
Permanent and full-time
Office based, Wolverhampton City Centre (no hybrid)

Key duties:

  • Acting as the first point of contact for all customer enquiries
  • Processing customer orders and liaising with the relevant department to ensure customer satisfaction
  • Full administrative duties of customer accounts
  • Outbound calling and prospecting for new business
  • Using your own initiative and market knowledge to identify leads for sales
  • Supporting the retention and expansion of the customer base
  • Using a bespoke internal CRM system

What you'll need to succeed
  • 2+ years experience in a sales-based role is essential for this position
  • Experience using a CRM system
  • Excellent administration skills and ability to process customer orders
  • Ability to work in a small, close-knit team


What you'll get in return
  • Excellent market salary and a generous bonus structure
  • Free onsite parking
  • Great career progression and ability for professional development


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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