Programmes Integration Lead

Programmes Integration Lead
London/Hybrid with 1-2 days in the office in Aldwych
12-month fixed term contract
Salary £45,000 - £47,000 based on experience
Full time, open to 4 days, compressed hours and flexible working arrangements
Excellent benefits including 25 days annual leave plus bank holidays and Christmas closure, Cycle to Work scheme, Wellbeing Day, Employee Assistance Programme

Charity People are delighted to be working with a charity which helps refugees to find meaningful employment, to recruit a Programmes Integration Lead on a 12-month fixed term contract.

This charity is a specialist refugee employment charity. Refugees flee their homes in fear, with more hardship on their arrival in the UK: a new country, language and stigma. With a different work culture to navigate, refugees are four times more likely to be unemployed and are often left to face these barriers alone. The charity's vision is for every refugee to access meaningful employment and build a new life. They do this through one-to-one advice and guidance, education, and training, and innovative partnerships.

The charity is embarking on an exciting journey to increase the scale and impact of their employment services through the integration of a refugee support programme into their service. This includes the transfer of a team of staff, their programme operations and beginning of the process of operational integration. As a result, the charity will provide an enhanced, joined-up service to clients across the UK and support more refugees.

Reporting into the Director of Services, the Programmes Integration Lead will provide management and oversight to the transferred teams, while developing and managing integration projects and plans. The role will be part of the Services Senior Management Team, acting as a focal point between the transferred teams and the wider services team and other key internal stakeholders, and ensure integration is a success.

Key responsibilities

• People and team management: Provide day-to-day management, support and direction to transferred staff to ensure staff have the necessary resources and support to deliver on objectives and provide a quality service.
• Programme and service integration: Plan, coordinate and lead work to integrate the acquired programme with the existing service model, developing and implementing an integration plan that feeds into the broader Services strategy.
• Operational oversight and reporting: Oversee delivery of transferred programmes within the new operational context to ensure continuity of support for clients and provide visibility of overall programme performance to Director of Services and SLT.
• Safeguarding: Review safeguarding practices and policies, ensure best practices are embedded, and be part of the safeguarding team, acting as the point of escalation.

The Programmes Integration Lead will have demonstrable track record and transferrable experience in managing or overseeing service or programme delivery, ideally in the employability or refugee sector. The successful candidate will be highly organised and have strong skills in planning, coordinating, and managing complex projects with a range of stakeholders, ensuring the achievement of key milestones. You will be an experienced leader and manager with proven ability to lead, motivate, and manage teams during periods of transition or change, and able to demonstrate strategic thinking and an innovative outlook. You will have strong analytical and reporting skills and be able to solve problems by anticipating challenges and developing practical solutions. You will have excellent interpersonal and communication skills, with the ability to build trust, inspire confidence, and work with stakeholders at all levels, and communicate complex ideas in a clear and compelling way.

The ideal candidate may have experience of managing the integration of new teams, systems or services, ensuring seamless transitions and minimal disruption to service delivery. You may also have experience of working with marginalised populations, such as refugee communities. Experience of developing and improving CRM systems and processes would be an advantage, as would an understanding of best practice in adult safeguarding and knowledge and understanding of best practice in working with volunteers.

If you would like to join a values-led organisation which is mission-led, welcoming, entrepreneurial and collaboration, we would love to hear from you.

How to apply

If you would like to apply for this role or for an informal confidential, please contact Jen D'Souza at our Recruitment Partner, Charity People: for the full pack and details on how the application process. The application process is CV and Supporting Statement. The deadline is 5pm on Tuesday 3 December with interviews scheduled for Wednesday 11 and Thursday 12 December. The successful candidate would ideally be available to start in mid/late January.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.