Office Manager

Are you a motivated self-starter with an eye for both detail and planning ahead? Do you enjoy working in a busy office? Does the Centre s vision of helping people learn how to live well together inspire you?

The primary task of the Office Manager and Company Secretary is to head up office and related services to support program leads and enable delivery of all workstreams to a high standard. The role will require periodic working away from the Centre office at other venues in Leicestershire where training / engagements take place.

The post is line managed by the Centre Director.

Tasks of the Office Manager and Company Secretary

1. Managing the Centre Office:

o Administrator for Volunteers, Associates, Consultants, Faith Practitioners and Others who assist Centre program delivery.

o Supervision and/or administration of other office-based support personnel as necessary.

o Ensuring the smooth functioning of the Centre: utilities, IT equipment, internet access etc. Provide day-to-day IT support, undertake initial trouble shooting before external help is sought.

o General Office duties as required - emails, calls, visitors, hospitality, setting up of teaching rooms, post, printing, copying, ordering supplies, meeting attendance, minute taking, document writing, oversight of database, mailings, etc.

o Responsibility for promotion and recruitment for courses.

o Production of leaflets, flyers and newsletters as required.

o Ensure the Centre s website and social media channels are up-to-date and accurate.

o Ensure email distribution lists and communications systems are up-to-date and used to the greatest effect to communicate the impact of our work to our membership and wider stakeholders.

o Have overall management of all policies and procedures, ensuring accurate records are maintained and regular reviews are managed.

o Ensure the office and whole premises are clean, organised and a safe environment for employees, volunteers and visitors.

o Health and Safety, GDPR and safeguarding responsibilities, including DBS checks and acting as Data Protection Officer.

o Premises care oversight of day-to-day maintenance, including equipment, gardening and cleaning matters.

o Oversee the management of the library by a suitably qualified volunteer.

o Providing support for Centre staff as required.

o Organizing and managing hospitality and catering at the Centre and offsite where training takes place.

2. Acting as Company Secretary:

o Ensuring duties performed and returns made to Companies House.

o Ensuring Charity Commission requirements kept and returns made.

o Duty as signatory to bank accounts, keeper of Centre debit card, and exercise oversight of petty cash disbursements.

o Service Trustees meetings, including working with colleagues to ensure outstanding actions are delivered.

3. Assisting the Director and Deputy Director:

o The Office Manager provides a PA service to the Director and Deputy Director as required, adding capacity to those roles, e.g. in helping set up programs, recruiting personnel, producing reports from data, booking venues, etc.