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EUD Analyst
Posted 10 hours 51 minutes ago by Summer-Browning Associates
Contract
Not Specified
Public Sector Jobs
Hampshire, Southampton, United Kingdom, SO140
Job Description
We are looking for an End User Device Analyst to work within public sector.
Location: Onsite - Southampton
About the role: You will be responsible providing ensuring the quality of the service provided is of a high standard providing the customer with an excellent experience and delivering within the agreed SLA's.
Essential Skills: The ideal candidates will hold Active SC and have an extensive End user device analytical background, with the following skills/experience:
- Experience working in ICT operational delivery
- Experience of supporting Windows 10, smartphones, laptops and desktops
- Experience of resolving incidents, requests and problems
- Experience of identifying and delivering service improvements
- Experience of using ServiceNow.
Summer-Browning Associates
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